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Tourism

Inside Malaysia’s Target to Hit 35.6 Million Tourism Arrivals by 2026

Southeast Asia’s tourism race is heating up. And with destinations like Thailand and Vietnam making strong plays, Malaysia will need to up its game. It’s also a chance for the destination to diversify its offerings and attract fresh audiences in a crowded regional race.
Hotels

Hospitality Needs a True North Star

Why do we choose one hotel over another? Why do we come to work every day? These simple questions reflect a growing need in the hospitality industry to cultivate a sense of purpose — a guiding principle for navigating the demands of an increasingly complex world.
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Experiences

The Long Tail of Luxury Travel Rewards

Loyalty programs used to feel cookie-cutter — you had points, but your options were limited to a standard king-size suite or a business-class seat. Today, points let you dream bigger (and more luxe), whether it’s a secluded wellness retreat, a private cultural tour, or a completely custom vacation rental.
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