Transport Airlines

Dreamliner grounding delays United’s Denver-Tokyo service launch again

Mar 30, 2013 12:52 am

Skift Take

United is only one of many airlines that have been unable to execute their plans for growth, which were pinned on the Dreamliner’s promises of fuel-efficient long-distance travel.

— Samantha Shankman

Report: Social Media Customer Service in the Travel Industry

United Airlines is delaying its new Denver-Tokyo service — again — because its new Boeing 787 jets remain grounded.

United said Friday that service between Denver and Tokyo’s Narita Airport will begin June 10. The airline had already pushed back the original March 31 start to at least May 12.

The airline said that it was still determined to use the plane on the new route.

The 787, which Boeing calls the Dreamliner, promises a more comfortable ride for passengers and significant fuel savings for airline customers. But all 50 of the planes in airline fleets are grounded because of incidents involving smoldering batteries in January.

Boeing Co.’s fix for the lithium-ion batteries includes putting more space around cells and wrapping the batteries in steel cases.

Boeing spokesman Marc Birtel said Friday that the changes “will add several layers of additional safety features” to the batteries. He said Boeing was moving as quickly as possible on the testing and certification process without taking short cuts.

CEO Jim McNerney said Thursday that Boeing feels it is “very close” to getting the 787 approved for passenger flights.

The company conducted a 2-hour test flight of a 737 on Monday over Washington and Oregon and reported that everything went according to plan. Boeing is doing follow-up work in preparation for another test flight in which it would demonstrate the battery system’s performance for Federal Aviation Administration experts.

Copyright (2013) Associated Press. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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