New York City adds touchscreen travel guides to subway stations

Skift Take

This makes more sense than the paper pamphlet turnstiles that are largely ignored by tourists and service announcements that are impossible for locals to hear.

— Samantha Shankman

Touch-screen kiosks called “On the Go! Travel Stations” will soon be arriving at 16 subway stations.

The high-tech devices will provide service advisories, step-by-step transit and street directions and information about escalator and elevator outages.

They also will offer information on local landmarks, nearby restaurants and neighborhood maps.

The kiosks will be installed by the end of the year at stations still to be determined.

The MTA successfully tested the kiosks at five subway stations in 2011.

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Popsci tested out the travel stations when the pilot was unveiled last year:

Tags: mta, nyc, subway
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