Rooms Hotels

Netflix apps on hotel TVs becoming more common as video-on-demand losing steam

Excerpt from HotelManagement

Dec 31, 2012 7:36 am

Skift Take

Connected TVs in hotels will become a lot more common in 2013 and going ahead, as user behavior on content consumption in hotels mirrors their normal daily patterns.

— Rafat Ali

Report: Social Media Customer Service in the Travel Industry

“If you look at it over the last four to five years, video on demand lost about half of its business,” said Tad Walden, CMO for NXTV Quadriga, which provides set-top boxes and mobile applications for TVs. “Guests are bringing their own content into the room, and hotels are offering more free channels.”

Hotels are beginning to allow them to take advantage of the room’s larger TVs by transferring the data…a more common and reliable method for guests to access their own content is to offer applications for services they have already purchased. “It is nice for a guest to turn on the guestroom television and see an app for Amazon Video or Netflix, which they already pay for and can then use.”

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