Transport Airports

TSA pushes back on blogger’s claims of being persecuted

Excerpt from The TSA Blog

Nov 20, 2012 1:27 pm

Skift Take

The TSA does as good a job as can be expected responding to legitimate complaints about poor agency behavior as well as to people like the blogger in question who use airport security lines for self-promotional purposes.

— Jason Clampet

Report: Social Media Customer Service in the Travel Industry

Here we go again…  TSA seems to be a frequent and a convenient subject on Amy Alkon’s blog. The writer’s language characterization towards TSA and our employees is offensive to say the least. Name calling, insults, the whole gamut…

In her latest screening incident, she’s angry because a supervisor wouldn’t give her the name of an officer who had just screened her. An officer who – by the way –  by all accounts other than Ms. Alkon’s, did her job by the book. It is more likely that she wanted this information so she could post the officer’s name on her blog as she’s done before with other incidents. In fact, she named and publicly accused one of our officers of rape after a routine pat-down in an earlier allegation.

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