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Travel Agents

This extensive archive provides up-to-date news, trends, and insights relevant to travel agents, including travel advisors, travel agencies, at-home agents, and firms of all sizes.

Designed for professionals working in the travel industry, these news stories offer valuable information on the evolving landscape of travel services and distribution channels.

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Stay informed about the latest developments affecting travel advisors, from technology advancements to client relations and best practices and gain insights into the growing importance of personalized service and how advisors are adapting to the changing demands of their clientele in a competitive market.

Business Travel

Fast-Growing Travel Companies Break With Agency Traditions

Eschewing the usual travel agency business model, two travel companies on the Inc. 5000 list are enjoying significant success by providing highly curated itineraries and hiring staff with specialized expertise. Their approach is clearly resonating in today’s on-demand culture.
Maria Lenhart | 5 years ago
Business Travel

How Much the Human Connection Still Matters

Serving the emotional needs of clients, a key theme during this year's Virtuoso Travel Week, is another indicator of how the travel advisor's role continues to evolve beyond the booking of travel. Tech tools are a help in determining emotional needs, but not as much as human interaction.
Maria Lenhart | 5 years ago
Business Travel

Travel Advisors See Little Backlash From Carnival's Pollution Fine

There hasn’t been much backlash after Carnival Corp. copped a guilty plea and a $20 million fine for polluting the ocean, but some smaller cruise operators are pushing their green credentials in the hope of differentiating themselves.
Allan Leibowitz | 5 years ago
Business Travel

Caribbean Woes Send Travel Advisors Searching for Plan B

Highly publicized incidents and policy changes surrounding some of the Caribbean's most popular destinations are putting a snafu in travel plans. As always, travel advisors need to roll with the punches and find workable alternatives for clients.
Maria Lenhart | 6 years ago
Business Travel

Travel Advisors Scramble to Find Alternatives for Caribbean-Bound Clients

In the age of mass media, word of incidents in travel destinations quickly spread across the globe, and travel advisors need to be prepared to handle client requests for changes in their wake. It's important for advisors to start looking for backup plans when news begins to break.
Paul Biasco | 6 years ago
Business Travel

Travel Advisors Book Their Clients Away From Resort Fees

The proliferation of resort fees even at non-resort hotels is creating an extra layer of responsibility for travel advisors. Along with ensuring that their clients are aware of the charges, many are also recommending alternative hotels.
Maria Lenhart | 6 years ago