Airlines
The Business of Passenger-Proofing Seats and Every Other Square Inch Inside a Plane
Airline passengers abuse nearly everything on an airplane. Sometimes, they do it because they're jet-lagged or drunk. Sometimes, they're just absent-minded. And on occasion, manufacturers say, customers probably abuse interiors for sport. But the good news: Everything is tested to withstand harsh treatment from passengers.
Brian Sumers, Skift | 6 years ago