National Geographic Traveler can no longer rely on its parent brand's recognition because social media is leveling the playing field for younger online based publications.
Talking to users should be easy for travel media brands, but a few have managed to dominate the conversation (like LP and Travel Channel) while others surprise despite their size (like Fathom).
Google Maps is the world's biggest funnel to destination-specific information, and it only makes sense to focus content on those users. Whether or not Zagat's distinctive ratings system and brand voice will continue to rise to the top remains to be seen.
As Google adds one Frommer's review after another to its database it's realizing that it got a great deal for $23 million and totally screwed by it's Zagat acquisition.
With three billion check-ins, Foursquare has a Fort Knox of data about consumers' retail habits, but a sizeable portion of its 30 million tips about places leave a lot to be desired. Foursquare will have to do a lot of partnering or get the check-in crowd into review-writing mode to improve its search results.
Although Google is a giant, its skills at creating and managing content on its own are easily some of its weakest. How well it's able to improve the Zagat mobile experience is the first big step it's taken since the acquisition.
Zagat has played at least second if not third fiddle to online user-generated online upstarts since the late 1990s. Even with its Google pedigree, it seems more dated with each new edition.