Should other hotel loyalty programs follow World of Hyatt's lead in being much more revenue-based and geared toward high-end travelers? This survey's findings seem to suggest it, but we have some reservations.
There's no doubt that the damage from recent hurricanes will affect the travel industry for months and years to come. But analysts don't seem too worried about any impact on Wyndham Worldwide's financials as it plots its upcoming spinoff.
While it's fairly straightforward to quantify the value of a loyalty program in terms of "payback," that doesn't account for all the other special perks and experiences that travelers may value.
So much for taking a summer vacation. This year, the hotel industry was busy making major moves and investments, as well as launching new brands, properties, and policies.
Alaska Airlines continued to scoop up awards for its distance-based loyalty program while Marriott took advantage of its recent merger in this year's U.S. News and World Report's loyalty program rankings.
InterContinental's new CEO Keith Barr seems happy — for now — to carry on with the work done by his predecessor. While rivals have explored other areas, IHG keeps doing the same thing, although it is developing a new midscale brand. Only time will tell which strategy is right.