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Articles tagged “travel tech”

Airlines

American Airlines CEO Defends Direct Selling Push in Face of Travel Agent Complaints

American Airlines's top boss Robert Isom feels confident in the carrier's evolving distribution strategy, the most assertive of all the carriers in the Americas. But some travel agents still feel bullied.

American Airlines CEO Defends Direct Selling Push in Face of Travel Agent Complaints
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Hotels

New Report: How Value and Loyalty Are Defining This Year’s Holiday Travel Trends

A new survey from iSeatz provides insights on how loyalty programs that incorporate travel rewards can offset the impact of inflation on 2023 holiday plans and drive member engagement with holiday-specific offers and benefits.

New Report: How Value and Loyalty Are Defining This Year’s Holiday Travel Trends
Free Read

Hotels

How Accor Is Delivering Positive Change Through Procurement

Effective procurement processes can have a significant impact on the success and profitability of hospitality businesses. Having a centralized procurement platform can drive value for owners, partners, and clients by easing operations, optimizing costs, and maximizing performance.

How Accor Is Delivering Positive Change Through Procurement

Online Travel

Expedia Laid Off Around 100 Employees in Second Round of Job Cuts

Tech companies have been hard hit by layoffs in 2023. Expedia Group, which has been consolidating its workforce since 2019, continues to tinker with staff levels.

Expedia Laid Off Around 100 Employees in Second Round of Job Cuts

Travel Booking

Spencer Rascoff on AI: Legacy Companies Take the Lead, Startups Face Challenges – Full Video

The boon of artificial intelligence isn't a level playing field, and startups looking to stand out from the rush crowd have their work cut out for them.

Spencer Rascoff on AI: Legacy Companies Take the Lead, Startups Face Challenges – Full Video

Tour Operators

GetYourGuide CEO Johannes Reck: How AI Will Transform Experiences – Full Video

In the past decade, online travel has prioritized logistics over experiences. Still, advancements in AI are set to reverse this focus, placing the experience at the center of why consumers choose to travel.

GetYourGuide CEO Johannes Reck: How AI Will Transform Experiences – Full Video

Tour Operators

How Tour Operators are Navigating Direct Bookings: 3 Growing Trends

The lack of digital connectivity in the tours and activities sector concerns more than racing to get more tour operators online. It is about adding the right digital approach for that particular tour operator's business.

How Tour Operators are Navigating Direct Bookings: 3 Growing Trends

News Blog

TUI Opens New Digital Hub in Portugal

TUI Group has consolidated its digital activities in Portugal by opening a new tech center in Porto. Europe's largest holiday package tour operator continues to lean into an ambitious digital transformation, with the center set to focus on developing mobile apps, payment systems, and using artificial intelligence across both TUI's customer-facing and internal services. In…

Tour Operators

TourRadar Adds 2 Partners for Organized Adventure Tours

Some experiences can take place in a day. Others need at least a week. It requires complex travel planning, but the adventure far outweighs these challenges, which is why TourRadar wants to extend its travel product reach to more travel companies, especially online travel agencies.

TourRadar Adds 2 Partners for Organized Adventure Tours

News Blog

Europe’s Sandemans Free Walking Tours Partners with TripAdmit for Cashless Tipping

Sandemans Tours has partnered with TripAdmit to integrate its digital tipping and reviews platform, TipDirect, with its network of guides in more than 30 cities across Europe, North America, and the Middle East. The service offers a cashless and contactless tipping solution, allowing guests to pay directly via their smartphones to tour guides. Chris Sandeman, managing director of…