Silicon Valley and the sharing economy have helped drive a rapid reorganization of business culture and employee travel habits. Yet not all travel management solutions have kept pace with the changes. The decisions facing Lyft as it overhauled its own travel policy are a great example of the dynamic playing out in boardrooms across the globe.
There is progress being made on both the client and travel management company sides when it comes to letting employees book the accommodations that they want (in budget, of course).
As one of the largest travel companies in the world, Carlson Wagonlit Travel's global scale and what it's doing in most facets of its business offer a glimpse into larger travel management trends and what business travelers in managed programs are looking for.