Articles tagged “tours and activities”

Tripadvisor is trying to squeeze more revenue and profits out of its newly restructured tours and activities business. There's a danger, though, that well-funded rivals might undercut Tripadvisor's efforts.

Experiences could become a big business for Airbnb, but a cautionary note is that competition from venture-backed companies is heating up. The sector leader, Tripadvisor, just took a step back to reboot its experiences strategy while laying off employees.

Flush with SoftBank and other venture capital money, GetYourGuide and Klook, as well as Airbnb and Booking.com, are nipping at Tripadvisor's heels in tours and activities. Tripadvisor will try to leverage its brand, Viator, which already had a following before Tripadvisor absorbed it, to keep the insurgents at bay.

Along with its dining reservations business, Tripadvisor's tours and activities unit had been a bright spot. But well-funded competitors such as GetYourGuide and Klook have tightened the race, and Tripadvisor is feeling it.

Bulletproof legal immunity for "platforms" like TripAdvisor seems to have softened in recent years. What's certain is that as tours and activities go more mainstream as an option on booking sites, intermediaries will have to put more effort into vetting the tour operators.

Travel marketers should already be thinking about creating successful strategies for the year ahead. Being aware of what Gen Z, millennials, Gen X, and baby boomers want from their travels is key to making a strong impression in 2020.

This is only the beginning of the sabbatical movement — a flash point in which trends in work, mindfulness, technology, and access all come together. Expect high-end consumers to become accustomed to the idea of taking extended leaves with their family at regular intervals, especially as the millennial generation ages.

Tourists are welcome to visit Wolf Haven International in Washington state, but the needs of the sanctuary's residents — which include two species of wolves, wolf-dogs, and coyotes — are always prioritized. The sanctuary's co-manager Pamela Maciel Cabañas is devoted to making sure that happens.

There have always been travelers who don't drink, but the "sober curious" lifestyle movement has created a defined market of people who are eager for trips, tours, and experiences that aren't centered around alcohol. It's surprising that the travel industry has only just started to respond.

Airbnb — and other players in the short-term rental space — have a daunting task in trying to verify millions of home listings, along with an expanded array of tours and activities. With this push, it might just open up more players to liability from content offered on their platforms.