Articles tagged “thomson”

UK Travel Agency Replaces Paper with Touchscreens in Next-Generation Store

UK Travel Agency Replaces Paper with Touchscreens in Next-Generation Store

Samantha Shankman, Skift

Better late than never? The closer that travel agencies get to becoming the physical manifestation of today's booking and reviews sites, the closer they get to keeping the customers they have left.

5 years ago

Best travel ads this week: Holland argues it’s cooler than Brooklyn

6 years ago

Some Thomson Majesty cruise passengers irate after lifeboat tragedy

Some Thomson Majesty cruise passengers irate after lifeboat tragedy

Fiona Govan, The Daily Telegraph

Five people died onboard the ship and three were injured. Thomson Cruises should do everything they can to let passengers communicate with their families at home.

6 years ago

6 years ago

Thomson apologies to tour customer over abusive emails

Thomson apologies to tour customer over abusive emails

James Hall, The Daily Telegraph

Whether an employee interfered with customer service emails or an agent went rogue, Thomson needs to enhance its oversight. And its compensation offer seems paltry considering what the customer was subjected to and the disappointing experience on the tour.

6 years ago

British partygoers will soon be able to fly direct to Phuket on Thomson Airways

Oliver Smith, The Telegraph

Although Thomson is the first to announce flights between London and Phuket on the new 787 Dreamliner, British Airways and Virgin are awaiting Dreamliner arrivals and will likely announce new routes shortly.

6 years ago