Articles tagged “SkiftX Showcase: Technology”

To effectively engage travelers globally, travel brands must recognize and address regional preferences in their booking platforms that allow them to be scalable yet flexible enough to adapt.

Delivering seamless digital interactions across every touchpoint is more critical than ever in today’s travel landscape, especially during major travel disruptions. Using AI tools behind the scenes can help travel brands enhance — not replace — human talent and personal empathy.

Today’s consumers are increasingly inspired by their favorite TV shows and movies. By aligning ads with this engaging content, travel brands can reach consumers at pivotal moments in their planning journey and enhance conversion rates.

As hospitality procurement leaders become increasingly important strategic partners, advanced technologies can help procurement teams tackle industry complexity, increase efficiency, and deliver measurable value back to the business.

As travelers seek more customizable options, airline retailing is modernizing to offer AI-powered ancillary offer management. This shift enhances the passenger experience and provides airlines with new revenue streams through targeted and personalized offerings.

In this report, Skift partnered with Publicis Sapient to compile key insights, highlight memorable moments, and offer tangible takeaways from industry leaders in both travel and artificial intelligence.

Modernizing payment and financial operations systems has become one of the top priorities for small- and medium-sized travel companies as they aim to achieve global scale rapidly and strategically. The choices they make today to streamline and unify their payment and financial operations will impact their ability to stay competitive in the future.

To remain competitive and optimize revenue, hoteliers need to think like retailers and shift their focus from filing rooms to providing unique guest experiences. True hospitality is about more than just providing a place to stay.

Amid fierce competition, loyalty programs have transitioned from a mere perk to a pivotal component of a brand's strategy to foster customer allegiance and encourage repeat business. Customization is key to successfully introducing travel solutions and sustaining loyalty over time.

As business travel approaches pre-pandemic levels, Southwest Business is streamlining corporate air travel management. By enhancing booking systems, introducing a self-service portal, and maintaining dedicated support, Southwest aims to ensure flexibility and efficiency for travel managers and travelers alike.