Articles tagged “sfe2019”

Artificial intelligence was a hot topic at this year’s Skift Forum Europe in London. In this video recap from the event, we learn more about how Tinyclues is helping travel brands like Thomas Cook use AI to deliver more personalized shopping and buying experiences to customers at scale.

Today’s travel industry marketers face an increasingly complicated path to reach and influence their customers. In this video recap of a conversation from Skift Forum Europe 2019, we hear how Accenture and Radisson Hotel Group are helping tackle some of these challenges.

Artificial intelligence was a hot topic at this year’s Skift Forum Europe in London. In this video recap from the event, we learn more about how Travelsify is using AI to help unlock unexpected insights about hotels and their brands hidden within customer review data.

Whether or not they are doing enough, at least companies are starting to address some of the wider issues around the travel and tourism industry.

Peter Fankhauser needs to act speedily to bolster Thomas Cook Group's resilience in the face of tumult in the packaged holiday segment. But the CEO is persuasive in arguing that he has a winning plan that's begun to show results.

Airbnb is right to focus on unique experiences. Most younger travelers prefer one-of-a-kind experiences — not cookie-cutter ones.

Uber has tried hard to change its image in recent years, but has it worked?

Peak DMC has made hiring female tour guides a priority, working hard to try to rectify a gender problem. It hasn't always been easy, though.

Alex Cruz has not always done the popular thing, but the changes he has made have made British Airways a more financially stable airline.

InterContinental Hotels Group has bought or created a slew of brands in recent years. But CEO Keith Barr insists it's not a step to take lightly.