Articles tagged “Scott Kirby”

United President Scott Kirby and Chief Commericial Officer Andrew Nocella, who worked together at US Airways and American Airlines, deserve credit for the airline's turnaround. Then again, when they arrived United was a broken company, so there was probably only one way to go — up.

We told you United would probably turn things around on finances when it hired revenue whiz Scott Kirby back in August 2016. And look what's happening. Now, it's time for the airline to improve its customer service, too.

At Skift, we know more than most that airlines are in business to maximize revenue. But $30 for one checked bag seems a little extreme, no? Let's hope other carriers don't match JetBlue.

Not everyone likes Scott Kirby, because he has a habit of speaking his mind, whether his opinions are popular or not. But there's little doubt about his track record. The man knows how to increase an airline's revenue. He's done it at America West, US Airways, American, and now United.

We like United President Scott Kirby because he says what's on his mind. But something doesn't add up here. Is this the real reason United hasn't placed a new order for the A320 family of jets?

This Open Skies debate never goes away, does it? So far, the Trump administration hasn't treated it much differently than the Obama administration, at least publicly. We'll have to see whether it eventually takes a tougher stance.

Is there a more honest airline executive than United's Scott Kirby? Probably not. But that's a good thing. United's 2015 decision to leave New York JFK was a head-scratcher, and it's nice to see new management calling it a mistake.

Airlines prefer not to take risks with most of their senior hires, which makes sense, because the industry is more complicated than most.