We anticipate a convergence between travel expense management and meeting planning. Companies will see a boom in internal meetings for team bonding and training as the pandemic subsides. So they'll need software to rein in costs.
New acquisition Deem is well placed in the current climate, helping corporate travel agencies develop booking tools to navigate complex Covid-era trips. But can it keep up with demand?
Battling huge losses, and ongoing travel restrictions in Europe, Amadeus' decision to team up with the technology titan could pay off — but the race is on to deliver something tangible as rival Sabre gets to work with Google.
While business travel platforms go after the expense market, expense platform Coupa’s move in the other direction would give it plenty of cross-selling opportunities.
SAP has pared back its own business travel. It probably had those cuts in mind when it lowered forecasts for its Concur unit, which offers travel expense management software.
It isn't very unusual for a company like Hipmunk to get acquired and then to fade into oblivion in the clutches of a much larger corporation. That's the way it goes in the heartless mergers-and-acquisitions game.
Most corporate travelers would rather think about anything else than booking and expensing travel. That's why companies are scrambling to help reduce that pain point for road warriors. We expect Coupa, Certify, Chrome River, and SAP Concur to acquire more travel tech companies to help seize the opportunity.
Six years after brashly boasting about how it would disrupt travel search, Hipmunk, which had to compete against larger players with more ample war chests, is exiting into the business travel portfolio of Concur. Hipmunk's turn toward business travel may make it more of a business-to-business play than its current consumer incarnation. As Concur's TripIt example shows, it remains to be seen how innovative Hipmunk can be given larger corporate priorities within SAP/Concur.