Articles tagged “rosewood”

Rosewood Hotel CEO Demands ‘Sense of Place’ in Each Property

An ambitious expansion strategy won't stop Rosewood from tailoring each of its 21 planned properties to the cities they're in. CEO Sonia Cheng says localization is a critical differentiator for Rosewood. Cheng talked about bringing a sense of place to each of the Rosewood properties.

How Luxury Operators Dial Into Top-Producing Agents

It's an old business axiom that 20 percent of customers are responsible for 80 percent of one's business. Top travel companies are recognizing this is certainly the case in the world of luxury travel agents. That's why more and more of them are starting to create novel programs for their best sellers.