Articles tagged “room service”

Exquisite Late-Night Room Service Is Alive and Well at These Luxury Hotels

Exquisite Late-Night Room Service Is Alive and Well at These Luxury Hotels

Chadner Navarro, Bloomberg

Inventive and indulgent room service is alive and well at these luxury hotels around the world.

5 months ago

Hyatt Centric Turns to GrubHub to Help Reinvent Room Service

Hyatt Centric Turns to GrubHub to Help Reinvent Room Service

Deanna Ting, Skift

At the outset, there's not much difference between this pilot and ordering GrubHub from your phone or computer as you normally would at home. However, if Hyatt Centric can make the program more seamless and integrate it into part of the hotel food-and-beverage experience, this pilot could point to the future of hotel room service.

2 years ago

Aloft Tries to Speak Millennial With New Emoji Room Service Ordering

Aloft Tries to Speak Millennial With New Emoji Room Service Ordering

2 years ago

Room Service Isn’t Dead, It’s Just Evolving Says Hilton CEO

Room Service Isn’t Dead, It’s Just Evolving Says Hilton CEO

Dennis Schaal, Skift

Room service should be banned unless it is for my hotel room at 1 a.m. and I'm starving. Bring it on.

2 years ago

The Hotel Smartphone App Will Control Room Service and Everything Else

The Hotel Smartphone App Will Control Room Service and Everything Else

Grant Martin, Skift

Soon the question won't be whether your hotel has a connected app -- it'll be how good your hotel's app is.

3 years ago

Hotel Guests Ditch Room Service for Food Delivery Apps

Hotel Guests Ditch Room Service for Food Delivery Apps

Ellen Jean Hirst, Chicago Tribune

Many hotel guests today are more accustomed to ordering food online or via an app than placing a call. This, plus the added diversity, leaves few questions about why takeout is beating room service in many hotels.

3 years ago

This App Is Like a Remote Control for Your Hotel’s Concierge

This App Is Like a Remote Control for Your Hotel’s Concierge

Samantha Shankman, Skift

Hotels are starting to cater to guests who are more accustomed to ordering services on apps than in person. The complete hotel experience from check-in to check-out is on track to become more high-tech in coming years.

4 years ago

How Towel Art Adds a Personal Touch to Hotel Rooms

How Towel Art Adds a Personal Touch to Hotel Rooms

Samantha Shankman, Skift

This is one hotel amenity you can't outsource to technology.

4 years ago

The Hotel Concierge of the Future May Be Customer Service Via Smartphone

The Hotel Concierge of the Future May Be Customer Service Via Smartphone

Samantha Shankman, Skift

The hospitality industry is a hotbed for tech startups and Neon is win-win in that it provides a customer-facing service while giving hotel managers a way to track guests' needs and employee performance.

4 years ago

New York Hilton Midtown Brings Back Room Service In Paper Bags

New York Hilton Midtown Brings Back Room Service In Paper Bags

Dennis Schaal, Skift

The limited-service concept is designed to reduce overhead at hotels such as New York Hilton Midtown, but it will only work if Herb and other guests don't tire of dealing with the midnight munchies, and decide to reserve rooms elsewhere on their next visit.

4 years ago

Room service to go as New York Hilton Midtown plans to end the service

Room service is a money-losing proposition for many hotels, but it is often among the pleasures of a getaway or a business trip away from home. Will other hotels follow? Probably. Will most hotels retain room service? Definitely.

4 years ago

Moscow leads the world in hotel room service charges

Moscow leads the world in hotel room service charges

Oliver Smith, The Daily Telegraph

From it's ridiculously priced yet still awful restaurants to its Euro trash-inspired fashions, Moscow has some fantastic ways to screw over travelers, and its hotels lead the way for many other industries.

5 years ago