Articles tagged “robots”

Raising productivity and easing a manpower crunch had been the original triggers behind the deployment of service robots and contactless technology in Asia’s hospitality sector, but the coronavirus pandemic will catalyze the automation trends already on the horizon.

Sanitizing robots. Amazon's touchless checkouts for airport stores. Contactless dining. Airports had already been embracing automation, but the crisis may accelerate the pace of change.

Despite some progress, it doesn't seem like robotics will disrupt travel and hospitality any time soon. The human element is too important for hotels, and travelers don't need unnecessary equipment to make their trips even more complicated.

Robots and automation are easy PR wins, but distract from the core mission of hotels: humans serving humans.

Robots in hotels aren't a new phenomenon, but this is the first one to be powered by IBM's Watson.

Cruise ships are full of crucial pieces of technology; Pepper the robot is not one of those. The humanoid, multilingual robot that will sail on two European brands is more of a marketing ploy than practical tool.