Articles tagged “robots”

Travel Technology

The Real Reasons Behind Air Travel Baggage Delays

More airline debacles and their resulting luggage delays are almost a guarantee. While a full revamp of the baggage handling system is far away, industry leaders are trying to piece together tech solutions to help in the meantime.

Justin Dawes | 3 months ago

The Real Reasons Behind Air Travel Baggage Delays

Travel Technology

6 Travel Innovations We’ve Covered: Did They Live Up to the Promise?

While some of the tech advances Skift featured over the years may not have lived up to expectations yet, others are poised to play an even bigger role in the travel industry in years to come. Check out this list.

Rashaad Jorden | 3 months ago

6 Travel Innovations We’ve Covered: Did They Live Up to the Promise?

News Blog

Hotel Robots Trigger Mixed Feelings of Joy and Fear — New Study

Joy, fear and sadness: these are just some of the emotions hotel guests feel when they encounter a customer services robot during their hotel stay. That’s according to researchers who extracted a sample of 9,707 customer reviews from Ctrip and TripAdvisor. They found the majority of customers have a positive experience with robots. The feeling…

Matthew Parsons | 10 months ago

Online Travel

The Great Merging and Other Top Stories This Week

In Skift's top stories this week, Skift founder and CEO Rafat Ali writes about the blending of work, travel, and personal lives, Ghana's decision to use celebrities to promote tourism emerges as problematic, and the labor shortage in hospitality enhances the need for robots in hotels.

Mary Ann Ha | 1 year ago

The Great Merging and Other Top Stories This Week

Startups

Sensible Weather Raises $12 Million to Hedge Against Rainy Vacations: Travel Startup Funding This Week

This week, a climate risk technology company has raised more cash to develop its Weather Guarantee product, while Relay plans to put more of its delivery robots into hotels.

Matthew Parsons | 1 year ago

Sensible Weather Raises $12 Million to Hedge Against Rainy Vacations: Travel Startup Funding This Week

Skift Meetings

Event Industry Turns to Robots to Help Ease Staffing Shortage Pain

Face-to-face meetings and events are returning, but many of the employees who worked in the hospitality industry in 2020 are not around to greet them. Droves who have worked in travel, tourism, hospitality, and events have moved on to other workforce sectors.

1 year ago
Event Industry Turns to Robots to Help Ease Staffing Shortage Pain

Online Travel

Travel Megatrends 2025: The Robots That Are Accelerating Automation

The pace and extent of computerization varied in 2025. In countries that permitted it, some corporations automated their employees out of jobs without much hesitation. Workers needed to hone new skills as artificial intelligence threatened their livelihoods while others firms invested in retraining their staffs.

Sean O'Neill, Skift | 2 years ago

Travel Megatrends 2025: The Robots That Are Accelerating Automation

Online Travel

Robots Came For Your Jobs, Now They’re Coming for Your Vacations: Here’s How

Are there really enough people who want to remote-control a robot and visit places virtually? We're skeptical. But the founder of the startup Propelmee is surprisingly persuasive at the potential uses for such robots.

Sean O'Neill, Skift | 3 years ago

Robots Came For Your Jobs, Now They’re Coming for Your Vacations: Here’s How

Online Travel

Travel Industry to Switch On More Automated Processes to Cope With Reduced Staffing

Forget animatronic robots. But software that replaces repetitive tasks that white-collar workers do in back-offices, tracking devices that can alert when hand sanitizers are empty, and mobility scooters that drive themselves are some of the examples of automation that may be worthwhile.

Sean O'Neill, Skift | 3 years ago

Travel Industry to Switch On More Automated Processes to Cope With Reduced Staffing

Coronavirus

Asia’s Hotels Warming Up to Automation Thanks to Growing Social Distancing Norms

Raising productivity and easing a manpower crunch had been the original triggers behind the deployment of service robots and contactless technology in Asia’s hospitality sector, but the coronavirus pandemic will catalyze the automation trends already on the horizon.

Xinyi Liang-Pholsena, Skift | 3 years ago

Asia’s Hotels Warming Up to Automation Thanks to Growing Social Distancing Norms