Articles tagged “robots”

Singapore’s Changi Airport Blazes a Trail by Embracing Automation

Singapore’s Changi Airport Blazes a Trail by Embracing Automation

Kyunghee Park, Bloomberg

When passengers fly in and out of Changi's Terminal 4, they witness a whole terminal built to test the airport robots of the future. It's good practice for the mammoth terminal coming to the airport by next decade's end.

8 months ago

Smart Robots at CES Have a Lot to Learn Before Hotels End Up Using Them

Smart Robots at CES Have a Lot to Learn Before Hotels End Up Using Them

Andrew Sheivachman, Skift

Despite some progress, it doesn't seem like robotics will disrupt travel and hospitality any time soon. The human element is too important for hotels, and travelers don't need unnecessary equipment to make their trips even more complicated.

1 year ago

Robot Helps Passengers Navigate Seattle-Tacoma Airport in 6 Languages

Robot Helps Passengers Navigate Seattle-Tacoma Airport in 6 Languages

Associated Press

Tracey speaks six languages and doesn't accept tips, but hands out advice as a demonstration of her special talents at Seattle-Tacoma Airport. It's a great idea but when Tracey can rebook passengers from cancelled flights, then we'll get really excited.

2 years ago

Robots at South Korean Airports to Help Passengers Find Their Gates

Robots at South Korean Airports to Help Passengers Find Their Gates

Youkyung Lee, Associated Press

Robots at South Korea's airports, which are taking the lead in introducing them, are not replacing airport employees -- for now. But it is easy to see how they could erase some airport jobs some day while improving things for sometimes-anxious passengers.

2 years ago

Hospitality Needs to Double Down on the Human Touch

Hospitality Needs to Double Down on the Human Touch

Colin Nagy, Skift

Robots and automation are easy PR wins, but distract from the core mission of hotels: humans serving humans.

3 years ago

Hospitality Robots Show Off Tricks and Limitations at ITB Conference

Hospitality Robots Show Off Tricks and Limitations at ITB Conference

Victoria Bryan, Reuters

Human empathy in hospitality is rather important, so we're pretty sure investment in humans will pay off better for brands in the long run.

3 years ago

The Tiny Hilton Robot Concierge That Hints at IBM’s Ambitious Plans for Travel

The Tiny Hilton Robot Concierge That Hints at IBM’s Ambitious Plans for Travel

Deanna Ting, Skift

Robots in hotels aren't a new phenomenon, but this is the first one to be powered by IBM's Watson.

3 years ago

Emotion-Detecting Robots Are Coming to Cruise Ships in Europe

Emotion-Detecting Robots Are Coming to Cruise Ships in Europe

Hannah Sampson, Skift

Cruise ships are full of crucial pieces of technology; Pepper the robot is not one of those. The humanoid, multilingual robot that will sail on two European brands is more of a marketing ploy than practical tool.

3 years ago