Articles tagged “revenue management”

How are hotels doing post-pandemic? It all depends on the market and the type of hotel. In the U.S., average hotel rates nationwide have barely recovered to 2019 levels after…

Travelers worldwide want to purchase and manage ground transport tickets digitally, same as they typically can for flights and hotels. The industry is finally starting to respond.

Faye wants to make travel insurance more accessible, and more startups are raising money to digitize hotel operations.

Accor is focused on setting itself apart by offering more than just a place to stay. Jean-Jacques Morin, a top Accor executive, discussed that and more at the Skift Future of Lodging Forum.

Every commentary on hotel performance refers to revenue per available room as a key industry metric — RevPAR. Yet non-room revenue from cafes, co-working, spas, and events is growing in importance. Hoteliers should focus more on overall earnings per square meter.

Hotels have mixed feelings about business travel in 2023.

In this video from Skift Global Forum East 2022, we hear from Jens Munch, co-founder and CEO of Pace Revenue, on why it’s so hard for travel companies to make the right dynamic pricing decisions and how artificial intelligence can eliminate those problems.

After the darkest two years in the history of the hotel industry, 2022 offered a chance to smile again. The party from pent-up demand can’t last forever, though. As revenue managers look ahead to 2023, it’s time to double down on digitalization efforts and rethink the approach to data analytics.

As new booking windows and travel patterns reshape the hotel industry, artificial intelligence works most efficiently when it’s assisted by the knowledge of experienced revenue managers. “Controlled automation” is the answer to a successful dynamic pricing strategy that gives independent hotels an advantage in a competitive landscape filled with big brands.

When it comes to building and sustaining loyalty for today’s independent hotel brands, every guest touchpoint matters. Delivering consistent service and surfacing personalized offers and experiences requires a geographically expansive loyalty program powered by an agile technology platform.