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Airlines
U.S. airline CEOs make a lot of money. But they have tough jobs, and their businesses are making money. Maybe they deserve it.
Brian Sumers, Skift | 4 years ago
Workers say United Airlines is on an anti-union tear. The company says it is merely trying to educate its employees. Either way, CEO Oscar Munoz finds himself and his airline all over social media yet again. And it's not good.
Josh Eidelson, Bloomberg | 5 years ago
He may have served in one of the most scandal-free administrations in recent White House history, so former press secretary Josh Earnest will be tested in this new role. No CEO has been under fire quite like Oscar Munoz in the past year.
Tom Lowry, Skift | 5 years ago
United is the weakest among the major four U.S. carriers in many financial metrics. That's an issue, and it eventually could cost Oscar Munoz his job, though most of the problems pre-date him. But these one-off customer service issues are not CEO Oscar Munoz's fault, and it's unlikely he'll be asked to leave because of them.
Michael Sasso, Bloomberg | 5 years ago
These Wall Street analysts are brutal. Is it possible they should show more patience? In his career, United President Scott Kirby has turned around a couple of airlines already. We're betting he's up to the challenge at United. But it may take some time.
Three airline CEOs on a four-person panel — all of them except United's Oscar Munoz — said airlines must apologize within 15 minutes for all incidents where they may be at fault. That seems fast, but the news cycle demands it.
Brian Sumers, Skift | 5 years ago
People like to complain about CEO compensation, but these men — and they are all men — may deserve what they earn. Running a big airline is not easy, and not everyone can do it. Executives who reach the top don't get there by chance.
Skift, Brian Sumers | 6 years ago
Earlier this week, a House of Representatives Committee interrogated airline executives about service failures. On Thursday, a Senate committee also weighed in. But will Congress take meaningful action? Don't bet on it.
Matthew Daly , Associated Press | 6 years ago
It's easy to blame this on the incident last week in Chicago. And perhaps the two things are related. But it's not a big surprise Munoz will not become board chair next year. He had a heart transplant last year, and he has been reducing his role over time.
Brian Sumers, Skift | 6 years ago
United says it does not yet know if business was hurt by last week's bumping drama in Chicago. It's possible that the airline lost some customers on the margins, but United will be fine long-term. If the price is right, passengers will be back.
