Articles tagged “oscar munoz”

Airlines

United Won’t Pay Munoz a Full Bonus: U.S. Airline CEO Pay 2018

U.S. airline CEOs make a lot of money. But they have tough jobs, and their businesses are making money. Maybe they deserve it.

United Won’t Pay Munoz a Full Bonus: U.S. Airline CEO Pay 2018

Airlines

United Airlines Hires Former White House Press Secretary Josh Earnest

He may have served in one of the most scandal-free administrations in recent White House history, so former press secretary Josh Earnest will be tested in this new role. No CEO has been under fire quite like Oscar Munoz in the past year.

United Airlines Hires Former White House Press Secretary Josh Earnest

Airlines

Airline CEOs Say They Have 15 Minutes to Respond to Customer Crisis Incidents

Three airline CEOs on a four-person panel — all of them except United's Oscar Munoz — said airlines must apologize within 15 minutes for all incidents where they may be at fault. That seems fast, but the news cycle demands it.

Airlines

United CEO Oscar Munoz Will Not Automatically Become Board Chair in 2018

It's easy to blame this on the incident last week in Chicago. And perhaps the two things are related. But it's not a big surprise Munoz will not become board chair next year. He had a heart transplant last year, and he has been reducing his role over time.

United CEO Oscar Munoz Will Not Automatically Become Board Chair in 2018

Airlines

United President: It’s Too Early to Know if Any Customers Are Boycotting Airline

United says it does not yet know if business was hurt by last week's bumping drama in Chicago. It's possible that the airline lost some customers on the margins, but United will be fine long-term. If the price is right, passengers will be back.

Airlines

United CEO: Flying With ‘Subpar Product and Subpar Schedules Doesn’t Work’

It's nice to see United Airlines on the offensive again. Look for more flights on bigger jets in key business markets from United, which has fallen behind American and Delta in some important urban markets.

United CEO: Flying With ‘Subpar Product and Subpar Schedules Doesn’t Work’

Airlines

United CEO: There’s No Quick Fix for Airline IT Systems

Let's give some credit to United CEO Oscar Munoz for his honesty about problems with airline IT systems. Yes, he was speaking with employees, and not the public, but many CEOs aren't this candid when they meet with workers. Former United CEO Jeff Smisek certainly wasn't.

Airlines

United Airlines on Track to Add Basic Economy Fares in 2016

Now that they're finally profitable, the race is on for all U.S. legacy carriers to segment economy fares and better complete against low-cost carriers.