Articles tagged “luxury hotels”

Exquisite Late-Night Room Service Is Alive and Well at These Luxury Hotels

Exquisite Late-Night Room Service Is Alive and Well at These Luxury Hotels

Chadner Navarro, Bloomberg

Inventive and indulgent room service is alive and well at these luxury hotels around the world.

4 months ago

Hammock Floors Are the Latest ‘It’ Thing at Luxury Resorts Around the World

Hammock Floors Are the Latest ‘It’ Thing at Luxury Resorts Around the World

Nikki Ekstein, Bloomberg

Excuse us while we daydream about taking a nap on a hammock floor.

7 months ago

Interview: How Ultra Luxury Hotel Brands Like One&Only Try to Remain Relevant and Authentic

Interview: How Ultra Luxury Hotel Brands Like One&Only Try to Remain Relevant and Authentic

Deanna Ting, Skift

As strong as the luxury travel market has been for the past few years, can that success continue? One&Only's COO Philippe Zuber thinks it can, as long as brands don't forget about the essentials of service.

8 months ago

The Biggest Challenges and Opportunities for Luxury Hotels in 2017, Explained

The Biggest Challenges and Opportunities for Luxury Hotels in 2017, Explained

Deanna Ting, Skift

We spoke to hoteliers from Viceroy, The Ritz-Carlton, Park Hyatt, Brandmark Collective, and Pendry Hotels to gain a better perspective into where the luxury hospitality market is headed.

10 months ago

Marriott Officially Debuts New Luxury Group for Eight of Its 30 Brands

Marriott Officially Debuts New Luxury Group for Eight of Its 30 Brands

Deanna Ting, Skift

With so many brands that fall under the luxury space, this makes sense but we wonder: what will happen to the other 20+ brands? How will Marriott contend with differentiating them, too?

11 months ago

Ultra-Rich Travelers Can Now Commission Personalized Pop-Up Hotels

Ultra-Rich Travelers Can Now Commission Personalized Pop-Up Hotels

Nikki Ekstein, Bloomberg

Is this the next level of personalization when it comes to hotels? Possibly, but more importantly: Can Black Tomato afford to do this for very long?

11 months ago

An Inside Look at Four Seasons’ Working Hotel Laboratory

An Inside Look at Four Seasons’ Working Hotel Laboratory

Deanna Ting, Skift

Details count, and it's clear that, as a luxury hotel brand, the Four Seasons takes every single detail of the hotel guest experience very seriously, from the water pressure in your shower to the placemats in the restaurant.

11 months ago

Interview: Four Seasons CEO on the U.S. Election, Loyalty and Scale

Interview: Four Seasons CEO on the U.S. Election, Loyalty and Scale

Deanna Ting, Skift

Four Seasons Hotels and Resorts' approach to the luxury market is a little bit different from its peers, and our conversation with president and CEO J. Allen Smith gives you a bit of a glimpse into that approach.

11 months ago

4 Luxury Hotel Brand CEOs on What Their High Net-Worth Clients Really Want

4 Luxury Hotel Brand CEOs on What Their High Net-Worth Clients Really Want

Samantha Shankman, Skift

Providing exceptional experiences is more difficult than ordering sheets with the highest thread count and thus fundamentally changing how luxury brands position themselves and interact with guests.

3 years ago

The State of Luxury Hotel Marketing Organizations According to Their Top CEOs

The State of Luxury Hotel Marketing Organizations According to Their Top CEOs

Samantha Shankman, Skift

These organizations are facing competition from major hotel groups for the first time, but their relationship with independent properties and brand trust among consumers will keep them business even as independent sector heats up.

3 years ago

Interview: Preferred Hotel Group CEO on Adapting to Consumer Habits

Interview: Preferred Hotel Group CEO on Adapting to Consumer Habits

Samantha Shankman, Skift

Preferred Hotel Group has likely evolved the most of any of its peers throughout its existence and continues to do so by tracking and adapting to the needs of specific customers segments.

3 years ago

Interview: Six Senses Hotels CEO Wants to Develop the Luxury Anti-Brand

Interview: Six Senses Hotels CEO Wants to Develop the Luxury Anti-Brand

Samantha Shankman, Skift

Friendly and genuine interactions with hotel staff go a long way toward making or breaking a hotel stay; however, it takes a conscious plan and months of investment to deliver that guest experience.

3 years ago