Travel Loyalty News

We spoke with Marriott's chief revenue and tech officer to learn more about the hotel giant's new online booking portal aimed at small- and medium-sized enterprises. Does it truly offer a seamless, one-stop solution for road warriors?

Marriott has debuted a suite of travel tools to let road warriors book, manage, and expense business travel without having to visit third-party services.

There was a lot of variety in this group of startups: flying taxis, skiing tours, renewable jet fuel, loyalty, pest control, luggage, and a new travel media brand.

In one of his first sit down interviews since taking on the new job, Pieper tells Skift how he navigates such a challenging brief.

Here's a look at the stealthy Booking.com for Business. Parent company Booking Holdings has larger priorities, but this unit is growing.

The first Delta One lounge at JFK includes a full-service restaurant, a shoe shining service, massage chairs and other spa treatments.

Amid fierce competition, loyalty programs have transitioned from a mere perk to a pivotal component of a brand's strategy to foster customer allegiance and encourage repeat business. Customization is key to successfully introducing travel solutions and sustaining loyalty over time.

There will clearly be more pruning to come as Expedia Group expands its One Key loyalty program to Europe, and takes hard looks at its brands and operations in countries around the world.

Skift spoke with IAG Loyalty CEO Adam Daniels about the program’s plans to partner with more airlines and other businesses in the loyalty space.

The issues the U.S. Department of Justice raised with Marriott weren't particularly unique to the hotel operator and are actually pretty common in the industry. This deal might lead to sector-wide change regarding accessible rooms.