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Hotels
Do compassion and social consciousness go hand in hand with luxury travel? That's what some luxury travel executives are seeing — and hoping for.
Deanna Ting, Skift | 5 years ago
Leading Hotels is taking a traditional, yet also somewhat contrarian approach to hotel loyalty — but will it pay off for its independent hotel members?
More conservative folks might talk about being "cautiously optimistic," but positivity is the prevailing sentiment this year in the hospitality industry.
Deanna Ting, Skift | 6 years ago
We've rarely seen a luxury hotel collection do a better job at defining its target customer. We're also especially interested in the IBM Watson integration in LHW's website to better personalize the travel research journey.
Greg Oates, Skift | 7 years ago
Although there are seismic shifts in Leading Hotels' business caused by changing consumer behavior, marketing trends and booking habits, Teng is not concerned with major chains' entrance into the sector. He believes that his and similar organizations offer a specialty product that cannot be recreated for the masses.
Samantha Shankman, Skift | 9 years ago
