Deanna Ting, Skift
Last year marked a pivotal moment in terms of keyless room technology, as Starwood, Hilton, Marriott, and other brands announced investments in the mobile tech. And while there is consumer uptake, this still feels like a transitional technology that has us asking: What's next?
3 years ago
Skift
25 Moments that Mattered in 2015: To make our selection of 25 moments, we thought back to the stories that drove reader engagement and sparked discussion among both travel experts and the general public. Some stories were quick blips that represented bigger things while others were narratives that built slowly through out the year. Each one, though, spoke to where we are right now when it comes to the big business of global travel.
3 years ago
Greg Oates, Skift
The future of hospitality revolves around hotels assuming the role of digital connectivity platforms to personalize the guest experience based on individual guest profiles. This is the beginning of what that will eventually look like.
4 years ago
Dan Peltier, Skift
The keyless entry system has been long-awaited for the industry. With a successful beta test, let's hope Starwood's system continues impressing guests. It will also be interesting to see how many guests bypass reception completely upon arriving at hotels and how many still stop to notify the hotel that they've arrived.
5 years ago