News Blog
North American Travelers Rebuke Hotels on Quality Issues, Says JD Power Survey
A lot of hotel guests are dissatisfied with customer service and costs, according to study released on Wednesday by JD Power, a market research firm. A survey of 34,407 hotel guests for stays between May 2021 and May 2022 found a higher level of complaints than the previous comparable period. Many consumers appear to be…
Sean O'Neill | 2 years ago