Articles tagged “insurance”

In this article series, Skift and Allianz Partners teamed up to explore how travel providers can put customer protection, flexibility, and personalized choices front and center to meet the evolving wants and needs of today’s travelers.

Hopper's leave-for-any-reason hotel offering would seemingly be attractive to many guests, but can also be a headache for hotels and open to abuse.

Interesting new attempt by Airbnb to rethink how people search and discover on its product and likely to finally spur some innovation in travel search and booking.

After two years of trip-planning uncertainty, a growing number of travelers are looking for the peace of mind and protection that travel insurance provides. Hospitality brands can improve guest loyalty by making enhanced insurance products and offers available — otherwise, potential guests may look elsewhere for that boost of confidence.

In this video from Skift Loyalty Summit, we hear from Frederic Lalonde, CEO and co-founder at Hopper, and Matt Knise, managing vice president of U.S. Card at Capital One, about how the two companies are working together to enable a smarter travel booking and loyalty experience for customers.

Amadeus will distribute Hopper's upsells, such as trip cancellation protection, for consumers to add when buying from airlines and agencies. Seems like B2B2B2C is the new business-to-consumer (B2C).

New tech is enabling travel brands to upsell consumers with more targeted trip insurance policies. Think rain cancellation policies for camping or ski trips.

Investors are betting that the trend in renting RVs won't run out of gas after the pandemic wanes. They've funded Outdoorsy, an Airbnb-type service for recreational vehicles. Investors think the startup's new private vehicle insurance product will help accelerate the RV trend.

In Skift's top travel stories this week, we covered antitrust concerns about the American-JetBlue partnership, the hospitality industry's insurance woes, a labor shortage as travel rebounds, and we reviewed Kayak's first hotel.

Struggling hospitality companies keep taking the insurance companies to court over denied claims during the pandemic. They're highly unlikely to win.