Articles tagged “innovation”

With lengthy queues, redundant processes, and a lack of personalization, it's no surprise customers have no love for modern airports. It's time for airports to reexamine their approach to customer experience and start creating the airport of the future.

Innovation and change have always been driving factors in the evolution of travel, but now it’s happening at a much more accelerated pace. We're no longer tracking industry changes by looking at the calendar, but instead by looking at our watches.