Articles tagged “ihg”

Can a single brand ever really own a customer? We think Hilton CEO Chris Nassetta is onto something here, but that won't necessarily stop his travel peers from trying to do that in their own ways.

Two years in, it appears that consumers didn't just sign up for the loyalty programs to get a discount. Or even if they did, they've also come to realize the additional benefits of booking direct.

Never say never but it doesn't sound like IHG is in serious shopping mode.

Expect all the other major hotel brands to be revamping their reservations systems just like IHG has, and Marriott soon will, too.

Implementation of panic buttons, or employee safety devices, for hotel employees is a good start, but it should just be the beginning of the much broader measures the entire global hospitality industry should take to ensure the safety of every single person who walks through its doors.

IHG CEO Keith Barr’s take on how we’ll be using technology now and in the future is both contrarian and perhaps more pragmatic than the views of some of his travel industry peers.

Amadeus hopes to clear some of the underbrush that's grown up in hotel technology. If it succeeds, it will likely reshape the costs and systems used for selling rooms industrywide.

IHG has been pretty busy over the last few months, first buying and building up its luxury offering and now unveiling a new upscale conversion brand. CEO Keith Barr certainly has his hands full.

We can only hope that a large portion of Steve Wynn's $34 million compensation from last year will go to his multiple alleged victims.

Kimpton is pretty unknown in Europe and Asia but that is about to change. Whether it truly is a luxury brand is a moot point; InterContinental Hotels Group thinks it is, and will be pushing it as such.