Articles tagged “hotel technology”

Business is still not close to where it was in 2019, but it's getting there — slowly.

Tyler Morse saw an opportunity to improve his favorite hotel management products, an effort that could help push the industry further into the 21st century. It’s too early to know if his bets on software acquisitions will pay off, but if early numbers and a full pipeline are indicators, so far so good.

Surprise! Sabre has been shopping around its non-core unit that helps hoteliers handle reservations, sources said. A sale might be good for the hospitality business by giving it a home that could further support its growth.

To rebuild trust with leisure travelers and compete with larger chains, independent hotels need to rethink their core value proposition and reimagine loyalty. Joining a loyalty program network helps independent hotels capture repeat business, reduce operational strain, and drive topline revenue at minimal cost.

Guesty has acquired Yield Planet, a hotel-focused revenue and distribution management platform.

HotelOnline, which is based in Kenya and has more than 6,000 hotel clients for its software, has acquired HotelPlus, a provider of hotel software to 2,200 clients in East Africa,…

IHG (InterContinental Hotels Group), one of the world's largest hotel companies, issued a statement on Tuesday that said it was investigating unauthorized access to parts of the company's technology systems.The…

SiteMinder, a hotel commerce services company, said on Tuesday it had acquired GuestJoy, a provider of tools to help hotels communicate digitally with travelers. The Sydney-based SiteMinder also reported its…

As more hotels strive to optimize costs, improve return on investment and reduce cost of customer acquisition by generating direct revenue through metasearch platforms, travel technology firm RateGain continues to…

Most pieces of hotel research tend to look at how guests feel about staff service levels, or fluffier stuff like dining and decor, but a new psychological study commissioned by Amadeus reveals the extent to which a brand can be damaged by a poor payment experience.