Articles tagged “hotel CRM”

Online Travel

Hotel Marketing Tech Consolidation Being Orchestrated by Austin Private Equity Firm

Serent Capital was an investing chaperone to Revinate's acquisition of Navis. Its thesis is that the technological stars have finally aligned to produce many of the business intelligence breakthroughs that hotel companies have long sought.

Hotel Marketing Tech Consolidation Being Orchestrated by Austin Private Equity Firm

Online Travel

Cendyn’s Merger With Data Rival Is Latest Private Equity Rollup in Hotel Tech

Accel-KKR, a private equity firm based in Silicon Valley, supported Cendyn's merger with arch-rival NextGuest. Investors are betting that hotels will spend more heavily on data-based tools to gain an edge once the sector's recession ends.

Cendyn’s Merger With Data Rival Is Latest Private Equity Rollup in Hotel Tech

Business Travel

Sabre Doubles Down on Hotel Management Software

Your move, Oracle.

Sabre Doubles Down on Hotel Management Software

Hotels

The Evolution of the Hotel Front Desk: Why Tech Can Only Go So Far

Even consumers who embrace technology may worry that companies are exploiting them through so-called personalization. Hoteliers need to balance digital ingenuity with a human touch.

The Evolution of the Hotel Front Desk: Why Tech Can Only Go So Far

Online Travel

Free Skift Report | Hotel CRM: Enhancing Guest Profiles and Automating Communications

Enhanced guest profiles and progressive models for the guest lifecycle are key to the new advantages data analytics bring to hotel marketing and operations. Coupled with automation and effective metrics, the potential for the industry is nothing less than dynamic, insight-rich outreach that generates not only conversions, but valuable new leads as well. Download this report for free!

Free Skift Report | Hotel CRM: Enhancing Guest Profiles and Automating Communications