Articles tagged “hospitality”

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Finding the Balance Between Humans and Technology in Hospitality

Finding the Balance Between Humans and Technology in Hospitality

Adobe + Epsilon + Skift

From robot concierges to mobile check-in tools, there's no shortage of hyped technologies filtering their way onto hotel properties. But are they actually adding value to the guest experience?

4 days ago

Video: What Food & Beverage Innovations Teach Us About the Future of Hospitality

Video: What Food & Beverage Innovations Teach Us About the Future of Hospitality

Patrick Whyte, Skift

It took a while but the hospitality sector has started to take onboard some of the design features that have become mainstays in the food and beverage industry.

3 weeks ago

CEO Interview: Why Wyndham Is Going After Urban Rentals

CEO Interview: Why Wyndham Is Going After Urban Rentals

Patrick Whyte, Skift

This has been the year that Wyndham stepped up its interest in urban rentals. It still lags behind Airbnb in terms of the overall numbers but is banking on its tag-line of "peer-to-peer plus" winning over potential hosts and travelers.

4 weeks ago

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Shangri-La Hotels and Resorts Collaborates with India’s Leading Hotel Company

Shangri-La Hotels and Resorts Collaborates with India’s Leading Hotel Company

Shangri-La + Skift

Shangri-La’s loyalty program has linked up with India’s famed Taj group. With minimal geographic overlap and virtually no competition for market share, it’s not only brilliant for business, it’s also great news for guests.

2 months ago

Building a Budget Hotel Brand Without Trashing Your Boutique Reputation

Building a Budget Hotel Brand Without Trashing Your Boutique Reputation

Patrick Whyte, Skift

While The Hoxton range of hotels is pretty wallet-friendly, they only work in certain key cities. By taking the best aspects of the brand but at a much lower cost base, owner Ennismore might just have chanced on a winning strategy with NoCo.

2 months ago

Hyatt Wants to Make a Bigger Push into ‘Adjacent Spaces’

Hyatt Wants to Make a Bigger Push into ‘Adjacent Spaces’

Hannah Sampson, Skift

We like Hyatt's willingness to think outside the hotel box, and we're interested to hear how the company plans to move forward.

2 months ago

5 Hospitality Disruption Takeaways From Skift Mini-Forum at World Travel Market London

5 Hospitality Disruption Takeaways From Skift Mini-Forum at World Travel Market London

Patrick Whyte, Skift

Disruption makes for strange bedfellows and in hospitality, that means partnering with a cool eatery or food delivery service, or chucking the decades-old, tried-and-true but dated technology and signing up with a new computer-in-the-cloud vendor. Above all, being bland and the same as everyone else is a deal-breaker.

2 months ago

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Free Report: The Hospitality Industry’s New Platform Paradigm

Free Report: The Hospitality Industry’s New Platform Paradigm

ALICE + Skift

"Platform" companies like Airbnb, Amazon and Uber have reinvented their respective industries by seamlessly linking together all aspects of their operations and customer experience into a single system. The lessons from this model are especially relevant in the hotel industry, where a more holistic approach can work wonders for guest satisfaction, property efficiency and revenue.

6 months ago

Hospitality Tech Funding Is on a Downward Trend So Far in 2016

Hospitality Tech Funding Is on a Downward Trend So Far in 2016

Dan Peltier, Skift

It's theoretically a great time to be investing in and creating hospitality tech startups with more hotels wanting to drive direct bookings and online travel agencies interested in getting their piece of the pie. But several factors, such as uncertainty with stock markets around the world, are making investors more cautious about if, and how much, they invest in these companies.

7 months ago

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Connected Hospitality: Data Drives Actionable Moments for Travel Ops and Marketing

Connected Hospitality: Data Drives Actionable Moments for Travel Ops and Marketing

Microsoft + Skift

Explore with us where the travel industry is headed, technologically. The time has come to look at what the future holds for hospitality, and every travel vertical, as an industry that uses digital tools to better reach customers — and re-envisions itself along the way.

7 months ago

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Redefining Hospitality With Digital Tools for the Travel Industry

Redefining Hospitality With Digital Tools for the Travel Industry

Microsoft + Skift

Explore with us where the travel industry is headed, technologically. The time has come to look at what the future holds for hospitality, and every travel vertical, as an industry that uses digital tools to better reach customers — and re-envisions itself along the way.

7 months ago

Hospitality Needs to Double Down on the Human Touch

Hospitality Needs to Double Down on the Human Touch

Colin Nagy, Skift

Robots and automation are easy PR wins, but distract from the core mission of hotels: humans serving humans.

8 months ago