Articles tagged “hospitality”

Midscale Hotel Brands Get Smarter and 4 Other Hospitality Trends This Week

Midscale Hotel Brands Get Smarter and 4 Other Hospitality Trends This Week

Sarah Enelow, Skift

This week in hospitality, we saw midscale hotels getting more sophisticated about tech and design, which is great for the customer so long as the brand actually has a name.

2 days ago

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Enhancing Loyalty: Best Practices for CRM Systems in Asia-Pacific

Enhancing Loyalty: Best Practices for CRM Systems in Asia-Pacific

Cendyn + Skift

Encompassing diverse markets in mature economies like Australia, Japan, and Singapore, and those with vast growth potential like China, expectations of service and customer experience can vary widely throughout the Asia-Pacific Region. This report looks at strategies to build hospitality customer loyalty through effective use of customer relationship management (CRM.)

1 week ago

Hotels Want Airbnb to Play Fair and 7 Other Hospitality Trends This Week

Hotels Want Airbnb to Play Fair and 7 Other Hospitality Trends This Week

Sarah Enelow, Skift

This week in hospitality, Airbnb subtly got our attention. Much like Netflix crept up on Blockbuster, hotel CEOs are finally starting to recognize the threat.

1 week ago

Hotel CEOs Push Back on Trump And 5 Other Hospitality Trends This Week

Hotel CEOs Push Back on Trump And 5 Other Hospitality Trends This Week

Daniel Peltier, Skift

These are the hospitality trends we were talking about this week.

2 weeks ago

Vacation Rentals for the 1 Percent and 4 Other Hospitality Trends This Week

Vacation Rentals for the 1 Percent and 4 Other Hospitality Trends This Week

Sarah Enelow, Skift

These are the hospitality trends we were talking about this week.

3 weeks ago

Airbnb Tries Destination Marketing and 6 Other Hospitality Trends This Week

Airbnb Tries Destination Marketing and 6 Other Hospitality Trends This Week

Sarah Enelow, Skift

These are the hospitality trends we were talking about this week.

1 month ago

Accor’s New Flight and Hotel Packages and 2 Other Hospitality Trends This Week

Accor’s New Flight and Hotel Packages and 2 Other Hospitality Trends This Week

Sarah Enelow, Skift

These are the hospitality trends we were talking about this week.

1 month ago

Generator Hostels CEO Departs and 9 Other Hospitality Trends This Week

Generator Hostels CEO Departs and 9 Other Hospitality Trends This Week

Sarah Enelow, Skift

These are the hospitality trends we were talking about this week.

1 month ago

Former Starwood CEO Frits van Paasschen Is Now Advising citizenM

Former Starwood CEO Frits van Paasschen Is Now Advising citizenM

Deanna Ting, Skift

Could it be that van Paasschen is on his way to making a full return to hospitality? This move certainly seems to suggest that's a possibility.

2 months ago

IHG CEO Richard Solomons Steps Down and 8 Other Hospitality Trends This Week

IHG CEO Richard Solomons Steps Down and 8 Other Hospitality Trends This Week

Sarah Enelow, Skift

These are the hospitality trends we were talking about this week.

2 months ago

Marriott CEO Urges Response to Political Isolationism and 5 Other Hospitality Trends This Week

Marriott CEO Urges Response to Political Isolationism and 5 Other Hospitality Trends This Week

Sarah Enelow, Skift

These are the hospitality trends we were talking about this week.

2 months ago

Extended Stay Serves a New Generation of Travelers and 7 Other Hospitality Trends This Week

Extended Stay Serves a New Generation of Travelers and 7 Other Hospitality Trends This Week

Sarah Enelow, Skift

These are the hospitality trends we were talking about this week.

2 months ago