Articles tagged “getaroom”

There's nothing wrong with a startup pivot. Even successful online travel industry veterans Bob Diener and David Litman had to change the trajectory of Getaroom.com when they realized their initial assumptions didn't work.

Getaroom is a niche player, but it is steadily growing and its unpublished rates over the phone are very appealing. Traditional online players may want to rethink their call center outsourcing and current practices.