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Future of Lodging

As the lines continue to blur between hotels and short-term rentals, Skift is focused on the technology and the consumer behaviors that are driving this. Follow our coverage across the wide world of lodging, from traditional hotels and motels to urban short-term rentals and traditional vacation rentals.

Hotels

Amenitiz Raises $30 Million to Push Software to Hotel Sector’s Long Tail

Amenitiz joins a wave of startups democratizing online selling tools for hoteliers. The Barcelona-based startup brings e-commerce tools to small hotel companies in a way that's similar to how Shopify helps small retailers.

Amenitiz Raises $30 Million to Push Software to Hotel Sector’s Long Tail

Short-Term Rentals

Short-Term Rental Startup Casai Acquires LoopKey to Lock Up Key Tech

Lodging startup Casai, which is like a Sonder for Latin America, has bought a vendor of smart home tech. The deal is one of the more notable examples of hospitality companies trying to secure their supply lines.

Short-Term Rental Startup Casai Acquires LoopKey to Lock Up Key Tech

Hotels

Rethinking the Hotel Gym Gets a Heavy Lift

The pandemic has shifted the industry’s focus from fitness to wellness — which means reimagining investments in spaces like the hotel gym, and shared equipment.

Rethinking the Hotel Gym Gets a Heavy Lift

Hotels

Full Video: Accor CEO at Skift Forum Europe 2022

Accor's Sébastien Bazin is one of the rare travel industry executives who can hold a room rapt with his every word. In this video, the CEO explains some of the thinking behind his company's boldest decisions.

Full Video: Accor CEO at Skift Forum Europe 2022

Hotels

Luxury Hospitality Is Losing Its Mystique

You might not have noticed, but luxury hospitality is in the middle of a major reboot. Old, storied reputations mean nothing anymore if today's service is lost. The market is a blank slate where all relationships, preferences, and loyalty need to be re-examined and rebuilt by luxury travelers. Brands have to re-think their value propositions.

Luxury Hospitality Is Losing Its Mystique

Short-Term Rentals

HomeToGo Buys E-Domizil for $45 Million In Homes Strategy Shift

Other than at exception-to-the-rule Google, metasearch has been on a downward spiral in vacation rentals for years. HomeToGo is turning itself into a series of booking sites instead, which just might work in that holiday home sector.

HomeToGo Buys E-Domizil for $45 Million In Homes Strategy Shift

Online Travel

New Airbnb Guest Complaint Policy Tries to Balance 2-Sided Marketplace

Airbnb at times has seemed to lean more toward the rights of guests than hosts while smaller rival Vrbo has done the opposite, tilting toward hosts at some junctures to the disadvantage of guests. Although a host land grab recruitment slugfest is under way, it makes sense to try to carve out a middle ground.

New Airbnb Guest Complaint Policy Tries to Balance 2-Sided Marketplace

Hotels

Podcast: CitizenM CEO on the Hotel Innovations Guests Really Want

Listen now to a conversation with citizenM’s CEO at Skift Forum Europe in March 2022 in London.

Podcast: CitizenM CEO on the Hotel Innovations Guests Really Want

Hotels

Hotels Outside of Congested City Centers Are Gaining Popularity

Guests are following in the footsteps of those who’ve fled to the suburbs during the pandemic, taking advantage of features like more square footage, lower prices, and regional authenticity. The strategic move would be for more hoteliers to follow them there.

Hotels Outside of Congested City Centers Are Gaining Popularity

Hotels

Hotels Refurbish to Take Advantage of More Guests Dining in Their Rooms

The pandemic has fundamentally changed the future of room service delivery methods, menus, and guest room design.

Hotels Refurbish to Take Advantage of More Guests Dining in Their Rooms