Articles tagged “execs”

Sorenson couldn't be clearer that there will be a culling at Starwood corporate when the merger finally goes down.

By focusing on improving onboard experiences and connectivity, Royal Caribbean International is looking to attract the next generation of cruisers. It just so happens they expect those cruisers to come from China.

What does it take to lead La Quinta?

Munoz was moving quickly to repair the damage that his predecessor had caused both through arrogance and negligence, and apart from the human tragedy here there's a corporate one as well.

Munoz knows he has a problem with consumers and employees and he isn't wasting any time letting them know he knows.

As Carnival goes, so does the rest of the cruise industry. Under Donald, Carnival has been going quickly into China, Cuba, and experiential travel in a way that others will likely be soon to follow.

That Smisek would go, effective immediately, based on the curious Federal case of the Chairman's Flight and not the botched United-Continental merger speaks volumes about the state of U.S. aviation.

It's astounding that the battle for a better airport experience in New York City has to happen one terminal at a time. But if it has to be that way, airport leaders should look to what's been done at Terminal 4 to lift the experience out of the doldrums.

Incorporating technology into the guest experience is about understanding their needs, not just playing with cool gadgets.

When will the majority of travel CEOs smarten up and use social media to praise their employees and appreciate their customers? It's OK to be human.