There's been grumbling about the quality of Skytrax's ratings before, but this is the first time an airline has turned openly hostile against the consultancy.
While we have no faith in trickle-down economics, there is a real correlation between design improvements in first class and life getting a little better in economy.
Troubled Alitalia shouldn't begin doing too many dances until the Etihad proposal is complete. The Gulf carrier is likely using this week's crackdown by the EU on foreign investors in airlines to strengthen its position.
Quality over quantity is the golden rule when it comes to airlines' social media. Emirates and Etihad have routes that reach far beyond those of its peers, but carriers that consistently listen to their customers build their social influence much faster.
Etihad's aggressive strategy to take equity stakes in five other airlines, and to take advantage of the resulting economies of scale makes a lot of dollars and sense.
India’s aviation sector is quickly evolving as foreign carriers claim their stake in the growing market place; Jet Airways needs someone experienced at partnerships and competition to keep its marketplace footing.