Articles tagged “direct booking”

Hotels

Marriott CEO Interview: Speaking Up on Social Issues and Building a Huge Brand

Marriott is already one of the biggest players in the hospitality industry and in a few months, it'll be the biggest. Whatever the company decides to do — whether that's speaking up for LGBT rights and issues or pushing more direct bookings — is having a larger impact on the industry as a whole, and we spoke with CEO Arne Sorenson for his take on those issues, and other big challenges facing hospitality.
Online Travel

4 Charts Showing Millennials' Thoughts on Loyalty and Direct Booking

Loyalty isn't necessarily a dying breed among millennials if a brand knows how to make a program appealing to their spending and lifestyle habits outside of travel. That means doubling down on experiences and diversifying how points are earned.