Articles tagged “digital transformation”

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Online Travel

Supercharging Digital Transformation for Travel Agencies and Professionals

For travel agencies to navigate the next evolution of business-to-business travel booking, they need a forward-thinking technology partner that knows how to balance digital innovation with human expertise — especially in an industry known for its resistance to change.

Supercharging Digital Transformation for Travel Agencies and Professionals
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Airlines

Q&A: Accelerating Digital Transformation to Optimize Airline Revenue

The opportunity for airlines and online travel agencies (OTAs) to capitalize on air travel demand has never been greater — but in an age of increasing uncertainty, creating a business strategy centered around technical agility is key.

Q&A: Accelerating Digital Transformation to Optimize Airline Revenue
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Travel Technology

Skift Webinar: How Will Technology Shape the Next 5 Years of Travel and Hospitality?

In a recent webinar, Amazon Web Services (AWS) joined Skift to explore how cloud technology can unlock foundational innovation for travel and hospitality companies across their organizations.

Skift Webinar: How Will Technology Shape the Next 5 Years of Travel and Hospitality?
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Airlines

Skift Webinar: How AI Can Improve the Airline Customer Experience

In a recent webinar, FLYR Labs and Avianca joined Skift to discuss how airline business models are evolving to keep pace with traveler expectations. With pressure to adapt to today’s real-world challenges, AI is enabling a step change in airline commercial performance and customer experience.

Skift Webinar: How AI Can Improve the Airline Customer Experience

News Blog

IDEAS: Marina Bay Sands Introduces SmartHotel Features in Mobile App

Marina Bay Sands Hotel has launched a series of new Smart Hotel features within its mobile app. Singapore's largest hotel, which boasts over 2,200 rooms and suites, is to offer its guests a raft of new services through the app, including the opportunity to bypass the conventional check-in process at the front desk and complete…

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Airlines

Skift Aviation Forum Video: What’s Next for Aviation and Digital Transformation in 2023

In this video from Skift Aviation Forum 2022, we hear from Massimo Morin, global head of travel, Amazon Web Services, and Jason Birnbaum, chief information officer, United Airlines, about how aviation companies are emphasizing digital solutions to become more agile and pivot their businesses to be more efficient and innovative.

Skift Aviation Forum Video: What’s Next for Aviation and Digital Transformation in 2023
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Travel Technology

10 Digital Transformation Trends Driving the Traveler Experience of the Future

Highlighting research and insights from “The 2022 Digital Transformation Report,” we’ve identified 10 ways travel companies are adapting to changing customer expectations by adjusting practices, processes, and philosophy at all levels of the organization.

10 Digital Transformation Trends Driving the Traveler Experience of the Future
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Travel Technology

Skift Global Forum Video: Investing in the Traveler Experience of the Future

In this brand talk from Skift Global Forum 2022, we hear from Steven M. Elinson, managing director of travel and hospitality at AWS, and Rick Fast, senior vice president of experience engineering at Expedia Group, on why travel brands are deepening their commitment to digital transformation.

Skift Global Forum Video: Investing in the Traveler Experience of the Future
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Airlines

5 Digital Transformation Strategies to Improve the Air Travel Experience

By working with technology partners who understand the underlying systems required to solve digital transformation issues across large, complex, enterprise organizations, airlines can feel confident improving operational efficiency, profitability, and customer satisfaction.

5 Digital Transformation Strategies to Improve the Air Travel Experience

Tour Operators

TUI Musement’s New CEO Tries to Use the Operator Legacy to Advantage in Tours and Activities

TUI Musement is an up-an-comer in the tours and activities space because of the parent company's huge base, and it knows how to run a tour. Now it has to execute on the digital challenge.

TUI Musement’s New CEO Tries to Use the Operator Legacy to Advantage in Tours and Activities