Articles tagged “digital”

Are travel agents being leveraged to serve as teachers for machine learning artificial intelligence? Time will tell.

As digital technology replaces the need for some types of traditional in-person meetings, Smart Meeting Management technology is bringing back the relevancy of in-person meetings and making them more engaging and measurably profitable.

How and where travel brands connect with the new experiential consumer will continue to evolve and shift along these three critical axes: Digital payments, mobile booking, and travel ad tech. Those that push beyond the best practices will take the most risk, but stand to gain the biggest reward.

The role of the CMO has evolved, shifting from a position that was once squarely focused on marketing to one faced with tackling digital challenges on a daily basis.

Given how crummy some airline websites are, it makes sense EasyJet is not looking to competitors for digital inspiration.

Join Skift and Sabre for a Livestream One-Hour Panel Discussion on Airlines and the future of customer-centric digital experience.

In this report, we look at ways airlines can build more reliable paths to true passenger personalization, to reinforce brand, build strong loyalty relationships, reduce the burden on front-line personnel…

Airports are starting to pay closer attention to customer experience, designing intelligent environments that are more connected, immersive and multi-sensory than ever before.