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Hotels
Starwood Preferred Guest elite members thought that not getting full stay credits would be the absolute worst of this mega-merger.
Deanna Ting, Skift | 5 years ago
Hyatt isn't alone. But the bigger question is why does this keep happening at so many hotels? And why does it always take so long for customers to find out about these data breaches?
Deanna Ting, Skift | 7 years ago
Sometimes it really does pay to book direct. At least in this case, customers who booked direct weren't impacted. Those who booked on third-party channels like online travel agencies weren't as lucky.
Business Travel
Sadly these types of attacks are becoming more common. We’ll have to wait and see whether the UK’s Information Commissioner’s Office takes any action over the breach.
Patrick Whyte, Skift | 7 years ago
Regarding IHG's data breach and others in the past at many high-profile companies, why does it always take so long for the general public to find out about these data breaches?
Again, we have to ask: Why aren't hotels doing more to prevent these kinds of credit card data breaches, and why does it take operators so long to inform their customers?
Deanna Ting, Skift | 8 years ago