Articles tagged “data breach”

Delta Sues Chatbot Vendor Faulted for Data Breach

Delta Sues Chatbot Vendor Faulted for Data Breach

Sean O'Neill, Skift

Many grandmothers have tighter password security than tech vendor [24]7.ai allegedly did. A hacker had an easy time accessing the vendor's code, and through it, the payment card data of up to 825,000 Delta customers. No wonder the airline is suing.

5 days ago

Hotels Face Increasing Risk of Security Breach by Cyber Hackers

Hotels Face Increasing Risk of Security Breach by Cyber Hackers

Patrick Clark, Bloomberg

Even as the hospitality industry makes a push for consumers to share information in exchange for better service, it grapples with the urgent need to confront the rise of digital trespassers. Hotel chains need to shore up their tech systems even as they aim to further leverage consumer data.

2 months ago

Amadeus Traveler Data Exposed in a Thwarted Data Leak

Amadeus Traveler Data Exposed in a Thwarted Data Leak

Sean O'Neill, Skift

Case closed. But data breaches seem never-ending.

3 months ago

Marriott CEO Tells Senators Passport Changes Being Considered After Data Breach

Marriott CEO Tells Senators Passport Changes Being Considered After Data Breach

Dennis Schaal, Skift

You can see the dilemma that Marriott and other hotels face: Keep passport data strictly at the property level, where management may not be technically adept, or centralize the information where it can be potentially hacked in one fell swoop. CEO Sorenson is leaning toward the local approach. Either way is risky business.

6 months ago

Marriott Says 5 Million Unencrypted Passport Numbers Part of Breach

Marriott Says 5 Million Unencrypted Passport Numbers Part of Breach

Deanna Ting, Skift

In short: The data breach was not as bad as we originally thought, but it was still pretty bad, and fairly big.

8 months ago

Marriott’s Starwood Data Breach Joins a Decade-Long List of Hotel Data Exposures

Marriott’s Starwood Data Breach Joins a Decade-Long List of Hotel Data Exposures

Sean O'Neill, Skift

Several years ago, the hotel industry fought U.S. federal watchdog efforts to fine chains for negligent data protection practices, arguing that hotels had things under control. Hmm. A rash of hotel security incidents since then undercuts the claims of hotels, which need to take a more bank-like approach to data protection.

9 months ago

What Marriott’s Data Breach Means for the Hotel Giant and Guests

What Marriott’s Data Breach Means for the Hotel Giant and Guests

Deanna Ting, Skift

Starwood Preferred Guest elite members thought that not getting full stay credits would be the absolute worst of this mega-merger.

9 months ago

Marriott Says Hackers Breached Data on 500 Million Starwood Guests

Marriott Says Hackers Breached Data on 500 Million Starwood Guests

Giles Turner and Sree Vidya Bhaktavatsalam, Bloomberg

The hotelier acquired Starwood brands in 2016 for $14 billion but it seems like since 2014 hackers were accessing data in guest reservation systems on millions of guests, including some passport numbers and credit card information. Will this be yet another setback for the broader industry effort to persuade consumers to share information in exchange for better service?

9 months ago

Cathay Pacific’s Data Hack Lasted for Months

Cathay Pacific’s Data Hack Lasted for Months

Kyunghee Park, Bloomberg

If Cathay Pacific violated data protection rules, its executives could land themselves in hot water, even if they insist the data wasn't misused.

9 months ago

Cathay Pacific Suffers Massive Data Breach

Cathay Pacific Suffers Massive Data Breach

Jinshan Hong and Kyunghee Park, Bloomberg

Cathay Pacific isn't the first airline to suffer a data breach but this sounds like a pretty significant hack. CEO Rupert Hogg's priority is making sure it doesn't happen again.

10 months ago

Uber’s $148 Million Settlement Is Costliest Data Breach Payout Ever

Uber’s $148 Million Settlement Is Costliest Data Breach Payout Ever

Austin Carr, Bloomberg

Uber now has the ignominious distinction of paying out the most expensive data breach settlement ever after covering up a massive hack. CEO Dara Khosrowshahi continues to resolve lingering issues as the company tries to turn a new page.

11 months ago

British Airways Weathers Yet Another PR Crisis

British Airways Weathers Yet Another PR Crisis

Chris Bryant, Bloomberg

It's been a series of missteps and cutbacks for British Airways since Alex Cruz took the helm in 2016. What can the airline reasonably do to improve its public image?

12 months ago