Articles tagged “data breach”

News Blog

Sonder’s Data Breach Exposes Guest Records

Hospitality company Sonder Holdings said that it has been investigating a data breach involving unauthorized access to some guest records. The company believes that guest records created prior to Oct. 1, 2021 were involved in this incident. The information that has been accessed includes username and encrypted password, credit card information. Additionally, Sonder believes that…

Online Travel

U.S. Agency Nudges Hotels to Tighten Their Data Security Against Fraudsters

The U.S. Department of Commerce agency charged with forming voluntary cybersecurity standards for companies has released security guidance to hotels. The new report addresses a need for tighter security for property management systems, a core piece of software for hotels, at a time of reduced hotel staffing.

U.S. Agency Nudges Hotels to Tighten Their Data Security Against Fraudsters

Online Travel

Data Breach Affects More Than 2 Million Frequent Flyers Across Airline Alliances

It's easy to feel jaded about data breaches given how often they happen. But it will raise eyebrows that hackers obtained data on loyalty flyers of Cathay Pacific, Finnair, Japan Airlines, Lufthansa, Malaysia Airlines, Singapore Airlines, United, and other carriers by exploiting a SITA tech system not used by most of them.

Data Breach Affects More Than 2 Million Frequent Flyers Across Airline Alliances

Hotels

Marriott Named in London Class Action Lawsuit Over Personal Data Hack

Not what executives at Marriott wanted to see right now, as the hotel giant faces an uphill battle to recovery from the pandemic. A lot of Zooming today with the lawyers.

Hotels

MGM Resorts Reports Data Breach Affecting Nearly 11 Million Guests

Travel isn't the only industry that has more than its share of data breaches. But the industry must take data security much more seriously. Guests demand it.

MGM Resorts Reports Data Breach Affecting Nearly 11 Million Guests

Online Travel

Delta Sues Chatbot Vendor Faulted for Data Breach

Many grandmothers have tighter password security than tech vendor [24]7.ai allegedly did. A hacker had an easy time accessing the vendor's code, and through it, the payment card data of up to 825,000 Delta customers. No wonder the airline is suing.

Online Travel

Amadeus Traveler Data Exposed in a Thwarted Data Leak

Case closed. But data breaches seem never-ending.

Amadeus Traveler Data Exposed in a Thwarted Data Leak

Hotels

Marriott CEO Tells Senators Passport Changes Being Considered After Data Breach

You can see the dilemma that Marriott and other hotels face: Keep passport data strictly at the property level, where management may not be technically adept, or centralize the information where it can be potentially hacked in one fell swoop. CEO Sorenson is leaning toward the local approach. Either way is risky business.

Hotels

Marriott Says 5 Million Unencrypted Passport Numbers Part of Breach

In short: The data breach was not as bad as we originally thought, but it was still pretty bad, and fairly big.

Marriott Says 5 Million Unencrypted Passport Numbers Part of Breach

Hotels

Marriott’s Starwood Data Breach Joins a Decade-Long List of Hotel Data Exposures

Several years ago, the hotel industry fought U.S. federal watchdog efforts to fine chains for negligent data protection practices, arguing that hotels had things under control. Hmm. A rash of hotel security incidents since then undercuts the claims of hotels, which need to take a more bank-like approach to data protection.

Marriott’s Starwood Data Breach Joins a Decade-Long List of Hotel Data Exposures