Articles tagged “cwt”

Data breaches often go undetected for months or even years, so is this latest attack a new tactic the travel industry needs to prepare against?

Nothing says you care about a client like traveling a long way to see them. But post-Covid, a culmination of trends could force companies to think of new ways to make them feel special.

Singapore’s so-called fast lane arrangement with China offers a glimpse into how employees could soon be traveling, but this type of shortcut won't be easy to replicate across the rest of the world.

Texting is central to most people's everyday lives, so it's surprising that most travel agencies are so sluggish to adopt it. At this point, it's only a matter of time before it becomes a key part of every corporate travel program.

When it comes to tech, most travel management companies have focused on improving the user interface or putting in more automated features. Instant messaging hasn’t been high on the list, but thankfully that’s starting to change.

Southwest has been a thorn in the side of many travel management companies. Now they have a shot at a mutually beneficial relationship with the airline.

New research has important info for employers who want to make sure their travelers stick around and don’t come to resent frequent work trips.

Meeting and event planners need to constantly restrategize as the industry steps into a new age of rapid innovation and digitalization. Otherwise, they risk being left behind amid today’s challenging economic climate and increasingly competitive market.

It all comes down to uncertainty, making consumers more cautious and businesses more likely to cancel travel. Unfortunately, this anxiety isn't going to end any time soon.

The funding of French startup Mindsay may be small news. But interviews with its customers Iberia and CWT suggest that a second wave of chatbot technology has stopped frustrating travelers with as many misunderstandings as the earlier tech did. That's a big deal for the sector.