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Tourism
Bars, nightclubs, theme parks and museums will be the winners this summer. The "experience economy" is back.
Mary Ann Ha and Matthew Parsons, Skift | 2 years ago
News Blog
The 26-member Star Alliance airline group is planning to add its first non-airline member, CEO Jeffrey Goh said on May 12. Goh did not want to get ahead of a formal announcement expected in the next several weeks, but he said the partner would be in Europe and would most likely be a railroad. "I…
Madhu Unnikrishnan | 2 years ago
Airlines
While the travel industry was on its knees, travel loyalty programs continued to grow. But the pandemic has changed the travel industry, and loyalty programs need to follow suit.
Wouter Geerts | 2 years ago
Hotels
Selina's launch of a loyalty card will be eyed by other emerging brands in travel lodging. Its choices in marketing the card to early-career travelers will be watched by all hoteliers coveting that segment.
Sean O'Neill | 2 years ago
Travel Booking
Attitudes about remote work and the need for business travel have fundamentally changed since before the pandemic. iSeatz’s new “State of Loyalty: 2022 Credit Card Rewards Report” charts how industry leaders can meet new consumer expectations around rewards, offers, and benefits.
iSeatz + Skift | 2 years ago
iSeatz's new “State of Loyalty: 2022 Credit Card Rewards Report” dives into the current options and trends around travel and lifestyle reward redemption programs to help industry leaders navigate evolving consumer spending patterns.
Business Travel
Millennium and Gen Z cardholders spent way more on their American Express cards in the third quarter than they did during the same period in pre-Covid 2019. Surviving restaurants, many of which were left for dead in 2019, are one of the beneficiaries.
Niket Nishant and Noor Zainab Hussain, Reuters | 3 years ago
Hotels need to be where the consumers are. Offering digital and alternative payment options is key to benefitting from current trends, and this means working with fintech players that are able to offer these services by integrating into hotel tech systems.
Wouter Geerts | 3 years ago
Most hoteliers would rather not think about their payment tech, as long as it works. But payment habits are changing, and so is payment tech. Hoteliers — and hotel tech vendors and investors — will want to be on top of these changes, especially now that revenues are suppressed.
Wouter Geerts, Skift Research | 3 years ago
Ramp is yet another fintech newcomer that plans on disrupting corporate travel and expenses. Is its automated twist enough to help it stand out in a saturated market?
Matthew Parsons, Skift | 3 years ago