Articles tagged “cloud”

In this video from Skift Global Forum 2023, we hear from Clare Ward, worldwide technical leader of travel & hospitality solutions at AWS, and Noha Abdalla, chief marketing officer at Choice Hotels, on the ways companies can put their data to work to create lasting customer relationships.

This move by Hilton is significant and shows that the hotel industry is, finally, modernizing its core systems. For HotelKey, it's a remarkable win by a small tech vendor in a competitive space.

Strides in artificial intelligence will enable Hilton and many others to enhance and speed up personalization efforts. You ain't seen nothing yet.

Through cloud modernization, airlines can usher in a new era of efficiency, create dynamic customer experiences, and access valuable and actionable data insights.

Technology is developing faster than many hotels’ ability to implement it, so some chains turn to tech specialists to stay up to date. Wyndham is tapping Oracle Hospitality for its full-service brands and Sabre for its select-service brands.

Aviation folks of a certain vintage will recall how OAG used to publish passenger flight schedules in book format once a month. My, how times have changed.

Star Alliance says its move to Amazon Web Services has let it more quickly enhance many passengers' processes. That's promising news because a lot of digital innovation is still needed for booking and traveling on international itineraries served by more than one carrier.

Turns out it's through its cloud-based services that Amazon is embedding itself in the travel and restaurants sectors. The company’s recent hiring hints at the scope of the opportunity.

Executives from Expedia and other travel companies acknowledged at an Amadeus tech conference that cloud computing can lead to hidden waste. Mistakes include not monitoring costs and allowing internal strife to delay cross-department projects.

As with Cendyn and Guestfolio, further consolidation is likely in the hotel marketing and loyalty sector as the number of competitors proliferate and the opportunities grow.