Articles tagged “channel manager”

SiteMinder minimized the pandemic's hit to revenue by selling new tools to help hotels with payments and digital marketing. No wonder Fidelity International wanted to invest ahead of the startup's likely initial public offering in 2022.

Early data shows that hotels' direct bookings are gaining market share during the pandemic, with both brand.com and phone making ground during this time of lower demand. Is this permanent, and if so, which other channels will lose out?

Getting your hotel tech demands right is never an easy process. Why should tech for hotel distribution be any different? Hoteliers end up working with many vendors to help grasp demand, set rates. and get rooms on the right channels. Here's some clarity to figure out that morass.

We like to say there's always a way to create your own white space. HotelRunner is a startup looking at the crowded hospitality sector in fresh ways. Think the budget model of EasyJet or AirAsia, but for a hotel tech stack.

The merger of Hotelogix, a property management system, with AxisRooms, a provider of revenue management and distribution services, and RepUp, an online reputation management tool, is probably one of many mergers likely in hotel tech in response to the crisis.

To call a company the best-capitalized hotel tech startup might seem like pointing out the tallest leprechaun. But while SiteMinder serves only about 36,000 hotels out of a million worldwide, new funding from cash-rich investor BlackRock could fuel the hotel connectivity startup's growth substantially.

Tech provider SiteMinder is the latest firm to make it easier for smaller hotels to adopt new tools from other third-party vendors to manage their properties. The trend could give the little guys more weaponry in online sales — and help SiteMinder become more valuable for hotels.

More consumers than ever are using vacation rentals. But as the line with hotels blurs and the industry enter a new growth phase, it faces unique challenges in delivering the hospitality guests expect. Technology will be key to providing an elevated guest experience and will help determine who sees the most success.