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Travel Industry CEO Interviews

Conversations with travel’s top leaders at hotels, airlines, travel tech companies, tourism boards, and more.

Hotels

Skift Q&A: Kayak CEO on Why Metasearch Competitors Can’t Keep Up

Steve Hafner acknowledges that flight ticket purchasing on Kayak still "sucks." He candidly admits that Kayak is taking some design inspiration from the Airbnb website, which he says balances exploration and transactions without overwhelming the user.

Skift Q&A: Kayak CEO on Why Metasearch Competitors Can’t Keep Up

Hotels

Priceline’s Two CEOs on The Future of Travel’s Biggest Brand

Jeffery Boyd doesn't want to meddle in Priceline's business on a day to day basis, which may provide angst to some investors. Still, incoming CEO Darren Huston has capably led Priceline's prized asset, Booking.com, over the last two years, so he's got the pedigree in what promises to be a fascinating new era in online travel.

Media and PR

TripAdvisor CEO: Oyster Acquisition Is Mostly About the Photos

Given the expense of dispatching staff to each hotel to write reviews and take photos, Oyster never had a clear business model. But it is clear that TripAdvisor values Oyster's photos as a way to bridge the gap between hotel-supplied photos and very amateur guest photos.

TripAdvisor CEO: Oyster Acquisition Is Mostly About the Photos

Airlines

Interview: JetBlue CEO Hopes He’s Found a Balance Between Coach and Premium

JetBlue's Mint service will be disruptive in that competitors will likely match the $599 to $999 one-way fares. Competition like this should shake things up.

Interview: JetBlue CEO Hopes He’s Found a Balance Between Coach and Premium

Hotels

Skift Interview: Best Western CEO Explains the Right Way to Use Big Data

The Best Western brand is present worldwide in the form of converted or independent hotels. Building seamless technology for customers and operations is a tough task, but superior quality will eventually breed positive branding.

Skift Interview: Best Western CEO Explains the Right Way to Use Big Data

Airlines

CEO Interview: Virgin America solves identity crisis and vows profitability for 2013

Virgin America doesn't have the network at this point to truly be a big winner for business travelers. It remains to be seen whether it will run out of time before it gets there.

CEO Interview: Virgin America solves identity crisis and vows profitability for 2013