Articles tagged “cancellations”

If Vrbo's new host cancellation policy looks familiar, it's not dissimilar from the one Airbnb imposed a few months ago.

Today's podcast looks at Airbnb's new weather policies, Marriott's new urban timeshares, and Las Vegas' new route from London.

Airbnb's new cancellation policy will cover hurricanes — if they trigger government travel bans. But if there is a flu warning in the U.S., a malaria emergency in Thailand, or a Covid-19 outbreak, these situations would not be covered.

To verify 7.7 million listings, as untold numbers are constantly dropping off and new ones are added in more than 220 countries, is a daunting task. By its nature, this will be an imperfect process.

When online travel agencies trot out statistics on their numbers of properties, is it a vanity thing or something more strategic? If you take Vrbo at its word, it's going for quality over quantity.

Vrbo is reiterating the message that the traveler's experience is key to building demand and a strong business.

Vrbo risks a host backlash but is doing the right thing for guests. As opposed to the articulated policies, how this all works out in practice is another matter.

The U.S. Transportation Department wants airlines to be more transparent about their ancillary fees. In theory it would help businesses, but the corporate travel sector has been grappling with this issue for years already.

Increasing host penalties for unjustified cancellations isn't necessarily a bad thing unless innocent hosts get caught up in the dragnet.

A surprise move from the airline, and costly too, with a "one-time hit" of up to $300 million already set to impact its third quarter results. But it's a clever strategy to win more corporate business, as companies won't fret so much about rushing to use up their vouchers in the future.