Articles tagged “boarding”

Airlines

United Airlines May Change Its Boarding Procedures

Most experts say airlines should board aircraft randomly if they seek maximum efficiency. But that's a problem since most carriers want to reward their best customers with early boarding. Under the circumstances, airlines do the best they can.

Airlines

JetBlue Eliminates Online Check-In For Some Passengers

Kudos to JetBlue on several fronts: First, moving past the burden of online check-in would be a really nice leap forward. Second, JetBlue doesn't intend to make automatic check-in a perk for the elite, but plans on extending the service to passengers throughout the plane.

JetBlue Eliminates Online Check-In For Some Passengers

Airlines

Miami airport to test self-boarding and considers kiosks in customs, too

Some skeptics believe that passenger self-boarding will be slow to get adoption across U.S. airports because of security concerns. Self-service kiosks in customs face similar hurdles, and have much greater potential to really benefit airline passengers.

Airlines

Will American Airlines new boarding process lead to free-for-all at the gate?

The airlines created boarding chaos, with passengers trying to stuff bags in overhead bins to avoid checked-bag fees, and now they are trying to figure a way out of the mess (while keeping the fees, of course).

Airlines

American Airlines will allow early boarding for light packers

A ploy to increase on-time takeoffs or get more bags checked? American’s seemingly innocent new initiative forces flyers to make one more decision between cost, time, and convenience.

American Airlines will allow early boarding for light packers

Airlines

Heathrow trials biometric self-boarding with South African Airways

This is Heathrow, everything looks great in the beginning. Remember the disastrous Iris scanners at customs? When Heathrow actually starts using it in full, and everyone's happy, then we will believe it.

Heathrow trials biometric self-boarding with South African Airways

Airlines

Southwest Airlines early boarding now sold at the gate

Bags Fly Free on Southwest, but everything else, including your place in the boarding line, is now up for sale.

Southwest Airlines early boarding now sold at the gate

Airlines

European court expands reach of passenger compensation claims for denied boarding

In passenger rights cases, U.S. airlines should be bound by European laws when transporting passengers in Europe.